PAYMENTS, SHIPPING, RETURNS & EXCHANGES

PAYMENTS AND PRICING

We accept Visa, MasterCard, and American Express credit card payments as well as PayPal and many other payment options.

We do NOT accept personal checks, money orders or direct bank transfers.

All prices listed are accurate to the best of our ability. In the rare case an item is incorrectly listed, 5150 COWGIRLS reserves the right to refuse to sell the item at the incorrect listing.



 SHIPPING

We ship from Los Angeles five days a week.

Please allow 1-2 business days for us to process your order. We will email you as soon as it has been shipped.  If you order over the weekend, your package will not ship out until Monday, as we only ship Monday - Friday.

We use USPS First Class and Priority Mail, and we email tracking to the email address associated with your order as soon as it ships. Please note that the "USPS Priority Mail 2 or 3 Business Days" option does NOT guarantee that your package will arrive in 2 or 3 days as this time frame does not include our processing time of 1-2 days.

Shipping in the USA generally takes 2-5 business days. 

Please note if one or more of the items you ordered has a special pre-order or shipping date noted in the product description, your order will ship complete on the date mentioned.

We always work hard to ship out orders as fast as possible.

FREE SHIPPING 

We offer FREE STANDARD SHIPPING for any order in the contiguous United States and to APO/FPO addresses. 

Shipments over $250 will require signature upon delivery.

If your order weighs less than 1lb, it will ship USPS First Class, and take 2-5 days to arrive. If your order weighs over 1lb, it will automatically be sent Priority Mail, and arrive in 2-3 days.

RETURNS

NO RETURNS OR EXCHANGES unless it is due to fault on our end.

Please be sure to review and double check your order and size(s) before placing your order, as we only accept returns or exchanges if a mistake is made on our behalf. If this were to happen, all fees associated with the exchange will be at our expense. If a mistake is made with your order, please notify us within 7 business days after receipt. Refunds will only be given once we have reached an amicable decision, or if an order cancellation is made within 2 hours of purchase (no guarantees).

All returns must be received within 30 business days of purchase. Returns will only be accepted in exchange for a store credit totaling the exact purchase amount for exchanges of equal or greater value. All sales are final on sale items, and returns/exchanges cannot be made on them.

Please note, that you (buyer) will be responsible for the shipping of returns at your expense. In order to honor your return/exchange, the item must be in the original packaging, unworn, unused.

If the postal service returns a package to us because an invalid address was provided or the package was not claimed, we will contact you and schedule a re-delivery at your expense. Re-delivery shipping fees will equal the exact dollar amount needed to ship the package. Once repayment shipping fees have been received, your package will be re-shipped the next business day. Original shipping fees are non-refundable, as the postal office will not reimburse us for re-shipping your package.

ALL returns (not exchanges) are subject to a 10% restocking fee. All refunds will not include original shipping cost. Overnight shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion. PLEASE NOTE: All items sold on sale are FINAL SALE and are not eligible for return.

For hygienic reasons, socks, hats, underwear, earrings and swimsuits cannot be returned.

SALE/CLEARANCE ITEMS ARE FINAL SALE. No Returns.